Privacy Policy

Introduction

Welcome to https://epoxy-garage-floors-carrollton-tx.instantupdate.net! We take your privacy seriously and are dedicated to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you interact with our website, applications, services, and products. By using our platform, you agree to the practices described here, which comply with various global privacy laws, including but not limited to PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and more.

Scope

This policy covers all aspects of our online presence, including our primary website at https://epoxy-garage-floors-carrollton-tx.instantupdate.net, mobile applications, online services, and any other digital tools or platforms we own or operate. However, it is important to emphasize that this policy does not extend to third-party websites, apps, or services linked from our platform. These external entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This document outlines our privacy practices in the following scenarios:

Using Our Services: When you sign up as an authorized user for our applications or services, we collect and process your information to provide a seamless experience.
Visiting Our Websites: Every time you access our websites, linked to this Privacy Policy, we may gather data about your interaction with the site.
Communication: We communicate with users through various channels like newsletters, emails, phone calls, or text messages (SMS). Your consent is required for certain forms of communication.

Personal Data Collection

We collect multiple types of personal information to enhance your experience and improve our services:

Account Details: This includes usernames, passwords, and account creation information.
Payment Information: We process data related to your payment methods, including credit card numbers (partially or fully), expiration dates, and billing addresses.
Financial Records: For transactions, we may store financial records, but only for the necessary period to fulfill legal requirements.
Purchase History: Details about products or services you’ve purchased from us are kept securely.
Mobile Device IDs: We may collect unique identifiers from your mobile device to enhance our app’s performance.
Location Data: With your consent, we can access and store location information to personalize your experience.
Feedback and Reviews: We value your input and may collect feedback, survey responses, or product reviews you submit.
Social Media Profiles: If you choose to connect your social media accounts, we’ll access the information available on those platforms (as permitted by their privacy settings).
Product Information: Details about products you show interest in or purchase from us are used to improve our recommendations.

We collect this data through various means, including direct user input, tracking technologies, and third-party data providers.

Cookies and Similar Technologies

We employ cookies and similar technologies to enhance your experience on our platform:

Strictly Necessary Cookies: These are essential for navigating our website and using its core features.
Preference Cookies: We use these to remember settings you’ve chosen, like language preferences or display options.
Analytics Cookies: They help us understand how our users interact with our site, providing valuable insights for improvement.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies they allow.

Data Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes collected or as required by law. Once the purpose is fulfilled or the retention period expires, we securely delete or anonymize the information.

Security Measures

The security of your personal data is a top priority. We implement robust technical and organizational measures to protect against unauthorized access, disclosure, or loss of your information. These include encryption, secure servers, and strict access controls.

Children’s Privacy

We do not intentionally collect or target personal data from children under the age of 18. If we learn that a child has provided us with such information, we will take steps to delete it and discontinue any services offered through our platform.

Your Rights

Depending on your jurisdiction, you have several rights regarding your personal data:

Access and Rectification: You can request access to the personal data we hold about you and ask for corrections if it is inaccurate or incomplete.
Erasure (Right to be Forgotten): In certain circumstances, you can request that we erase your personal information.
Restriction: You may opt to restrict the processing of your data in specific situations.
Data Portability: This allows you to receive your personal data in a structured format and transfer it to another controller.
Objection: You have the right to object to certain types of data processing, such as direct marketing or profiling.
Non-Discrimination: We are committed to treating all users fairly and will not discriminate against those who exercise their privacy rights.

To exercise any of these rights, please reach out to our Privacy Team via the contact information provided below.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

If you have any questions, concerns, or requests regarding your privacy, please contact us:

Email: [email protected]
Postal Mail: Privacy Team, Epoxy Garage Floors, 123 Main Street, Carrollton, TX, 75006